Cancellation Policy and Refunds

Free cancellation of bookings is possible up to 48 hours before arrival with a full refund of the paid funds

Payment Options

You can pay in cash, credit, or debit cards at the property.

Payment is made in Euro currency.

Check-in and Check-out

Check-in: is possible from 15:00. An earlier check-in depends on the availability of accommodation units. If the property has prepared accommodation units available, early check-in will be accommodated.

Check-out: is by 11:00 AM. Late check-out is possible with an additional fee, depending on the availability of the accommodation facility.

Reception Hours

The reception is open from 6:30 AM to 10:30 PM. Late check-in is possible by calling the reception.

Parking

The property has a private parking lot large enough for all our accommodation units, and reservation of parking space is not necessary. Parking is free for all hotel guests.

Breakfast

Breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends and holidays from 7:30 AM to 9:30 AM. If you require an earlier breakfast, lunch packages can be prepared with prior notice.

The breakfast price is included in the accommodation service, and for external guests, it amounts to €8 per person.

Public Transport

There is a bus stop near the hotel where 5 regular bus lines stop, which connect with tram transport in all directions of the city of Zagreb, within 4 km distance.

Pets

Small pets up to 5 kilograms are allowed, subject to an additional fee.

If you are arriving with a pet, please inform the hotel staff in advance.

Taxi Services

For taxi transport services, you can contact the hotel reception or directly reach out to our external partner, Taxi obrt Gigi, at +385 98 506 158 or via email at ivicakovacgigi67@gmail.com.

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